Carmodnest respects the privacy of individuals who visit and use this website. This Privacy Policy outlines how your personal data is collected, used, stored, and processed when you visit www.carmodnest.com, place an order, contact us, or otherwise interact with this website.
This Privacy Policy aims to provide clear information regarding the processing of personal data in accordance with the EU General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Belgian data protection laws.
1. Data Controller
For the purposes of applicable data protection laws, the data controller is:
Brand: Carmodnest
Email: director@carmodnest.com
Website: www.carmodnest.com
Carmodnest determines the purposes and means of processing personal data related to this website and its business activities.
2. Personal Data We May Collect
Depending on how you interact with this website, we may collect the following information:
Full name
Billing and shipping addresses
Email address
Phone number
Order information
Product information related to orders
Transaction details
Details of inquiries and correspondence
Account information (if an account is created)
IP address
Browser and device information
Website usage information
Cookie-related information
We collect only information relevant to the applicable processing purposes.
3. How We Use Personal Data
Carmodnest may process personal data for the following purposes:
Processing and managing orders
Communicating with customers regarding orders and inquiries
Arranging payment processing
Providing order-related information
Managing customer accounts (if applicable)
Responding to customer service inquiries
Maintaining business and transaction records
Fulfilling applicable accounting, tax, and legal obligations
Managing and improving website operations
Managing cookies and related website preferences
Addressing suspected misuse, illegal activities, or matters affecting our legitimate interests
Communicating with customers where there is an appropriate legal basis
Personal data is processed only for specific and legitimate purposes and is limited to information relevant to those purposes.
4. Legal Basis for Processing Personal Data
Depending on the specific circumstances, Carmodnest may process personal data based on one or more of the following legal grounds under the GDPR:
Contract
Data processing may be necessary to enter into or perform a contract, including processing orders, communicating with customers, and managing related records.
Legal Obligation
Retention or processing of specific information may be required to comply with applicable accounting, tax, commercial, or other legal obligations.
Legitimate Interests
Carmodnest may process information based on legitimate business interests, provided that such interests do not override the relevant rights and interests of the individual.
Consent
Where consent is required, personal data will be processed based on the consent provided. Such consent may be withdrawn where applicable.
5. Payment Processing via Stripe
Carmodnest uses Stripe as its payment processing service provider to handle transactions made through this website.
When a customer makes a payment, information necessary to process the transaction may be transmitted to Stripe. Depending on the payment method used, this information may include the customer’s name, email address, billing information, transaction amount, order details, and payment instrument information.
Stripe processes payment-related personal data and may process specific information for its own legal and regulatory purposes, including transaction monitoring, fraud prevention, compliance obligations, and related financial management.
When Stripe processes personal data on behalf of Carmodnest, it acts as a data processor in accordance with applicable contractual arrangements. Stripe may also act as an independent data controller for activities where it determines the purposes and means of processing.
Stripe maintains its own privacy documentation explaining how it processes personal data. Customers may consult Stripe’s privacy information for further details.
Carmodnest does not require customers to provide full payment card details directly to Carmodnest during routine customer communications.
6. Sharing Information with Service Providers
To ensure website operations and order fulfillment, Carmodnest may share relevant personal data with service providers acting on our behalf.
Such service providers may include:
Payment processing service providers
Website and hosting service providers
Order-related service providers
Email and communication service providers
Accounting and administrative service providers
Professional advisors, where appropriate
Public authorities, where disclosure is legally required
Only information relevant to the applicable purpose is shared.
7. International Processing
If personal data is processed outside the European Economic Area, Carmodnest will utilize the transfer mechanisms required by applicable data protection laws (where necessary).
Stripe states that its European data processing arrangements incorporate the necessary international transfer mechanisms. The specific arrangements may depend on the services and circumstances involved.
8. Data Retention
Carmodnest retains personal data only for as long as necessary for the relevant purposes, or as required or permitted by applicable law.
Consequently, different categories of information may be subject to different retention periods.
Order, Transaction, Accounting, and Tax Records
Information related to orders, invoices, transactions, accounting, and tax matters may be retained for up to 10 years from the end of the relevant accounting or transaction period, in accordance with applicable Belgian or European requirements for the retention of accounting, tax, or business records.
Customer Service Correspondence
Customer service inquiries and related correspondence are generally retained for up to 24 months after the issue is resolved, unless a longer retention period is required due to ongoing contractual, legal, accounting, or dispute-related matters.
Customer Account Information
If a customer account is active, relevant account information may be retained for the duration of the account’s activity and for a reasonable period thereafter, as necessary for legitimate business, legal, or record-keeping purposes.
Records of Consent
Where data processing is based on consent, relevant records may be retained for a period sufficient to demonstrate the existence and scope of that consent, as well as to process any withdrawal of consent.
Website and Cookie Information
Information related to cookies and similar website features is retained in accordance with applicable cookie settings and the purposes for which the information was collected.
When personal data is no longer required and there is no legal or legitimate reason for continued retention, the data will be deleted or otherwise appropriately removed from active records.
9. Data Accuracy
Carmodnest takes reasonable steps to ensure that the personal data it processes is accurate and kept up to date.
Customers may contact us if the information held by Carmodnest requires correction or updating.
10. Data Subject Rights
Under applicable data protection laws, individuals may have the following rights:
The right to access personal data
The right to request the correction of inaccurate or incomplete information
The right to request the deletion of personal data, subject to legal conditions
The right to request a restriction on processing, where applicable
The right to object to certain processing activities
The right to data portability, subject to applicable conditions
The right to withdraw consent, where processing is based on consent
These rights are subject to the conditions and limitations prescribed by applicable law.
The right to deletion is not absolute. For example, Carmodnest may need to retain certain information where required by law or necessary for the establishment, exercise, or defense of legal claims.
11. How to Exercise Your Rights
Requests regarding personal data may be submitted to:
Carmodnest
Email: director@carmodnest.com
When submitting a request, please provide sufficient information to enable Carmodnest to understand the request and identify the relevant records.
Carmodnest will process valid requests within the timeframes stipulated by applicable data protection laws.
Under the GDPR, requests are generally processed within one month. If a request is complex or numerous requests are received, the processing period may be extended by up to two months where permitted by law, and the individual concerned will be notified.
12. Direct Marketing
Where applicable, Carmodnest may send commercial communications based on an appropriate legal basis.
If consent is required, such communications will be sent based on that consent. Individuals may withdraw consent or object to direct marketing in accordance with applicable law.
13. Cookies
Carmodnest may use cookies and similar technologies to operate the website, record preferences, understand website usage, and support relevant website functions.
For cookies requiring user consent, we will use them in accordance with applicable regulations and the choices you have made via the website’s cookie settings.
For more information about cookies, please refer to our Cookie Policy.
14. Website Security and Confidentiality
Carmodnest implements appropriate organizational and operational measures designed to protect personal data against unauthorized access, unlawful processing, loss, alteration, or disclosure.
Access to personal data is restricted based on legitimate business needs and the purpose for which the information is processed.
Nothing in this Privacy Policy exempts Carmodnest from mandatory obligations under applicable data protection laws.
15. Children’s Data
Our website is intended for general retail customers and is not specifically targeted at children.
Carmodnest does not knowingly solicit personal information from children where prohibited by applicable law.
16. Changes to This Privacy Policy
Carmodnest may update this Privacy Policy to reflect changes in our processing activities, website functionality, or requirements under applicable law.
The latest version will be published on this page, along with the applicable date of the update.
17. Contact Information
For questions regarding privacy, please contact:
Email: director@carmodnest.com